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Issue: 24 January/2008
Dear Sacha,

Today I thought it's time to have a look at something that can benefit your vendors.  Especially the small- or medium-sized businesses have every reason to want to be above board and clean.  Needless to say, I would be much more relaxed doing business with someone I knew went the extra mile to be accountable.  In the long run, it reflects well on both buyer and vendor.
Business Principles
Accountability for everyone

Rather than attempt to improve on a perfectly good explanation by the original authors, here is an excerpt from the Transparency International paper:

"Transparency International (TI) introduced the Business Principles for Countering Bribery in 2002, primarily for large companies. Since then, the Business Principles have become
recognised as a leading anti-bribery standard and a model for anti-bribery programmes.  An edition of the Business Principles more relevant to small and medium sized businesses
(SMEs) has now been developed, together with guidelines which give practical advice to help those organisations with fewer resources of time, money and people, through the
process of developing an anti-bribery strategy to suit their size and structure."

The risks of engaging in bribery are obvious.  It is illegal and carries fines and even prison terms.  Especially for small businesses such a blow can be ruinous.  For that reason most people wouldn't expect a small business to engage in such activities.  But, as the saying goes, 'Trust is good.  Control is better.'

The advantages of having an accountability program like the Business Principles for Countering Bribery in place are obvious, as well.  It increases that business' standing as an ethically sound trader; those businesses who are not yet government vendors stand better chances of becoming such; it is excellent protection against legal penalties; and anyone paying or receiving bribes will be discovered much more quickly.

The key trouble spots that can lead to impropriety, or even the appearance of impropriety, are contributions, conflicts of interest, gifts or entertainment, or facilitation payments.

A contribution is laudable but, in this day and age, certain precautions must be taken lest the aim of this charity is called into question.  Whether the contribution goes to a charity or a political party, the donation should always be made to an organization or a party rather than to an individual.  Absolutely avoid making donations to groups with whom you expect to have business dealings in the near future.

Conflicts of interest can be insidious.  Often they're easy to spot and as easy to avoid, but sometimes a previous relationship can exist of which the decision makers are unaware.  The best way to deal with such a possibility is to have very clear and definite rules in place about how such a situation will be handled, and to handle it immediately if it does occur.

Gifts and entertainment are a very dicey proposition.  They are probably the best known method for concealing bribes.  Consequently, they are often illegal under local laws.  On the other hand, gifts and entertainment are excellent marketing tools.  Recognizing the difference, and making sure everyone in your business knows it, is extremely important.  If there is any doubt, avoid the situation entirely.

'Facilitation payment' is really nothing more than a synonym for bribe.  It is providing payment for a service to which you are already entitled, usually in the hopes of speeding up this service.  This could be for something as simple as having a phone line installed to getting paperwork pushed through more quickly.  Of course, tipping a waiter technically falls into this category as well, so you shouldn't underestimate how easy it is to unwittingly cross this line.

Only you can know all the potential trouble spots your business may face.  Identifying them all is the most important step.  However, once they are identified you must make equally certain that you communicate everything to your partners and employees.  They must know what you are doing, why you are doing it, and, most importantly, what controls are in place to make certain it is being done.

If you'll permit me a sports reference, the follow-through is as important as the act itself.
As usual, I was only able to touch on the tip of the iceberg in this newsletter.  Fortunately there are no lack of resources regarding this, amongst which Transparency International shouldn't be overlooked.  This is especially true for any vendors who might be interested in doing business outside the United States.

It's encouraging to me to see that large, international organizations are also taking an interesting in making certain smaller, local businesses learn to avoid such pitfalls.

 
Sincerely,
 

Sacha Hartmann
YSER Inc.
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